Cocoa Hoto arrives in town to attend high school under a work-study program. While looking for her host family, the Kafūs, she stumbles across the cafe Rabbit House and meets a shy-spoken white-haired girl named Chino.
- Cocoa Hoto (保登 心愛 Hoto Kokoa,ココア?)
- The main protagonist of the series. Having moved to the unnamed town to attend high school there, she lodges in the Kafū residence in exchange for being a part-time employee for the Rabbit House cafe.
- Chino Kafū (香風 智乃 Kafu Chino,チノ?)
- The grand-daughter of the Rabbit House's founder and master. She is aloof and distant towards others at first but warms up over the course of the series.
- Rize Tedeza (天々座 理世 Tedeza Rize,リゼ?)
- A part-time worker at the Rabbit House with a tough-as-nails personality. Despite being headstrong, she has a soft side that enjoys partaking in friend or girly activities.
- Chiya Ujimatsu (宇治松 千夜 Ujimatsu Chiya?)
- The sole waitress of Ama Usa An and Cocoa's classmate at her high school. She adores Cocoa.
- Sharo Kirima (桐間 紗路 Kirima Sharo,シャロ?)
- A part time worker at Fleur de Lapin, who also attends the same high school as Rize and crushes on her.
- The Kafū family pet. She is somehow the current body of Chino's grandfather.
- Maya Jōga (条河 麻耶 Joga Maya,マヤ?)
- One of Chino's friends at school.
- Megumi Natsu (奈津 恵 Natsu Megumi,メグ?)
- Chino's other friend at school.
- "Blue Mountain" Aoyama (青山 ブルーマウンテン?)
- The writer of The Barista Who Became a Rabbit.
- Mocha Hoto (保登 モカ Hoto Mocha?)
- Cocoa's older sister. She visits Cocoa after a year of the latter's homestay.
- Takahiro Kafū (香風 タカヒロ Kafū Takahiro?)
- Chino's father. He is a master of Rabbit House and also as bartender during night.
- Rize's Father
- Rin Mate (真手 凛 Mate Rin?)
- Aoyama Blue Mountain's editor.
- Chiya's Grandmother
|1||Is the Order a Rabbit? Volume 1
|February 27, 2012||ISBN 978-4-8322-4119-0|
|2||Is the Order a Rabbit? Volume 2
|February 27, 2013||ISBN 978-4-8322-4269-2|
|3||Is the Order a Rabbit? Volume 3
|March 27, 2014||ISBN 978-4-8322-4420-7|
|4||Is the Order a Rabbit? Volume 4
|September 26, 2015||ISBN 978-4-8322-4617-1|
|5||Is the Order a Rabbit? Volume 5
|August 27, 2016||ISBN 978-4-8322-4734-5|
|6||Is the Order a Rabbit? Volume 6
|November 9, 2017||ISBN 978-4-8322-4894-6|
|7||Is the Order a Rabbit? Volume 7
|November 7, 2018||ISBN 978-4-8322-4990-5|
|8||Is the Order a Rabbit? Volume 8
|September 27, 2019||ISBN 978-4-8322-7119-7|
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